Guides and Tips

Chromebooks FAQ

Issue connecting with Home WiFi

  • Log in to your WiFi before logging into the chromebook. Wait 10 mins and then login.  Chromebook needs to pull updated policy.

Zoom/Internet Connectivity Issues

  • Check audio and video settings to make sure everything is check properly
  • Reboot and log back in will fix some issues
  • Close all open windows or tabs
  • Check your internet speed - google internet speed test and see what your download speed is. If its less than 25 Mbps - call your internet provider
  • If its still not working call the office and request another chromebook

Logging in/Password Issues

  • Email the helpdesk@westamptonschools.org and we can reset your password. Let us know who your student is

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